Tourists get a refund for a ticket to the troubled countries

According to the Ministry of Culture, travelers will be able to receive timely information about the situation in the country where they were going. This information can be found in the state electronic and print media, the hotline or visit the Federal Tourism Agency. And if the situation in the planned location for rest is unstable and poses a threat to the Russians, they may terminate the contract with the tour operator and qualify for a refund given for a ticket.
Data provided by employees Rostourism Is sufficient cause for termination of the contract between the tour operator and as a tourist, and between the travel agent and leisure travelers.

In an interview to "Rossiyskaya Gazeta" deputy head of the Federal Agency for Tourism Eugene Pisarevsky said that all types of emergencies are grouped into four groups and divided the threats of emergency, man-made, natural and social.
Rosturizm acts in accordance with the agreements concluded with the Ministry of Foreign Affairs, Ministry of Interior, Roshydromet, Rospotrebnadzor and other services. Depending on the information received from these departments, Rosturizm decides whether to notify the Russians about a possible Hazard rest   abroad or not.

"These orders, for example, came out last year during the events in Tunisia, Egypt, Japan. Russians make appropriate recommendations, introduced a special regime of finding our citizens abroad. The corresponding obligations imposed on tour operators and travelers, "- said Eugene Pisarevsky.

With the return of money tourists traveling in an unsafe country, should be no problem. Travelers need only have to inform the tour operator that you saw a warning Rostourism   the security risk in a certain country. If the company refuses to compensate for the canceled holiday, citizens should contact the Federal Office for the hotline.

"Our staff will advise on legal matters and, if necessary, make appropriate travel agent newsletter," - said Pisarevsky.

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